Staff very welcoming. In the breakfast room the waitresses were so polite and helpful with a kids breakfast too. Also the swimming pool staff was helpful.
Jessie
August 2023
The lounge, bar and restaurant look very nice. Our room and beds were fine, bit dated but clean. Bathroom was very clean. The swimming pool is good size and the water was nice temperature. Breakfast and dinner were great and plenty. All the staff we met during our stay were amazing, not only with us adults but with our children too. I would mention Mihaela, Caitlin and Ashley who were extremely kind and very helpful.
Monika
September 2023
Facilities, food and restaurant staff excellent
Diane
August 2023
Great location, very clean, rooms were a great size with lovely facilities, the staff and the service received made it though, they were amazing. Reception staff were amazing and so helpful, the bar staff were great and very helpful. There was a singer the evening we stayed, she was great and defiantly added to our night to make it more special and rememberable. I had asked if there was anything the staff could do to make our room special as our stay was for a special occasion and they really did, couldn’t have asked for more!
Rosanne
June 2023
The front of house staff couldn't be more helpful and professional, they went above and beyond to help us all out nothing was to much trouble at any time day or night. The breakfast buffet was everything you needed. The bathroom was nice and spacious with a great shower to boot.
Stephen
November 2022
everything about the hotel was lovely! only thing I can fault was the pool area which felt quite dirty and unkept and the lift service was very busy constantly so we had to use the stairs which was fine but not ideal with luggage. rooms were lovely, clean, fresh and comfortable. restaurant was nice but service can definitely be improved, after finishing our meal it was near on 45 minutes until we were seen too again. which only happened from making a comment to my partner about not being checked on which was overheard by staff. but they were friendly and orders were bought out in good time. I would stay again as it is in a good location and a nice comfortable hotel.
Lauren
April 2023
Great welcome from Bally; all other staff encountered were also friendly and helpful; beautiful decor; spacious, comfortable room; easy access location; good food and drink options.
Natasha
February 2023
The hotel was very fresh and nice and the rooms were nicely decorated
Patrik
February 2023
Good sized clean room
Fatimah
December 2022
There is always someone at the front desk, eager to help and sort things out. My family and I arrived very tired from Boston. Jet lagged and really tired. Thushi went aboveboard and beyond to ensure we were cared for. The breakfast spread is soooo good. Smoked mackerel with a really good spread of of salad, fruits, cereals, juices and then the ever present full English breakfast. The queen sized family rooms are comfortable. Lovely sized bathrooms and really comfortable toilets (lol) The only down side to this hotel is the lifts!!
Nne
January 2023
Reservations:
+1-833-728-2041